Actual weight
Weigh the contents together with the box, pallet, padding and securing material.
Measurement guide
Measure your shipment correctly.
Carriers use the finished shipment, not the unpacked item. Weigh everything together and measure the outermost points after the parcel or pallet is ready to ship.
Check available shipping options →What affects the shipping price?
Outer measurements
Measure length, width and height at the largest external points in centimetres.
Volumetric weight
A large but light shipment can be charged at a calculated weight because of the space it occupies.
Compare in three clear steps.
Finish packing
Close and secure the shipment before measuring it.
Measure every side
Record the three largest outer dimensions without rounding down.
Use the total weight
Enter the scale reading for the complete, ready-to-ship unit.
Frequently asked questions
What dimensions do I enter for a parcel?
Enter the outside length, width and height of the closed parcel at its largest points.
What is volumetric weight?
It converts the space occupied by a shipment into a chargeable weight using the carrier's formula.
Do I include the pallet in the weight?
Yes. Pallet weight, goods, wrapping and securing materials must all be included.